Walmart Partner

Lexie B2 Review: The Walmart Hearing Aid (And What That Actually Means)

Reviewed by Max · Last updated: March 20, 2026 · 7 min read · Consumer hearing health writer, 8 years covering OTC hearing aids (not an audiologist)

There's something quietly radical about being able to buy a hearing aid at Walmart. Not online — in an actual store, where you can pick up the box, read the back, ask someone working there a question, and take it home the same day.

For a lot of people, the hearing aid buying experience has been a barrier as much as the cost. You need an appointment. You need a referral. You need to navigate insurance. You need to trust that a website you've never heard of won't just take your money and disappear. The Walmart presence means Lexie B2 is fundamentally more accessible in a way that has nothing to do with specs.

Add Bose sound technology — Lexie uses Bose's audio processing — and you have a device that's technically solid and logistically convenient. Whether that's worth $799 is the question.

What "Bose Sound Technology" Actually Means

Bose doesn't manufacture the Lexie — Lexie Health is an independent company that licenses Bose's sound processing algorithms. But that matters more than it might sound. Bose has decades of acoustic engineering behind their noise processing, and Lexie uses that to shape how sound is amplified and delivered to your ear.

In practice, users report clear, natural-sounding amplification. The noise reduction does meaningful work in moderately noisy environments. The feedback cancellation keeps whistling to a minimum when the fit is good.

What it doesn't do: stream phone calls or music on Android. iOS Bluetooth streaming is supported — iPhone users can stream phone calls and music directly to the aids. Android users get app control but no audio streaming. That's a significant omission at $799 when the Jabra Enhance Select 500 ($1,195) streams everything. But the Jabra is BTE-only, and some people prefer that.

The Walmart Factor: Real and Underrated

Let me tell you who the Walmart factor is really for. It's for the person who's been putting this off for years, who's a bit overwhelmed by the idea of buying a medical device online, who wants to see the box, hold it, maybe ask "does this come with batteries?" at a store counter.

It's also for the person who wants easy returns. Return it to any Walmart. No "mail this back to the manufacturer and wait six weeks for a refund." Just walk in and say "I'd like to return this."

Is that worth a premium over ordering online? For some people, yes. The peace of mind of "I can return this easily if it's wrong" removes a psychological barrier that's kept people from trying hearing aids at all.

The Lifetime Telehealth: The Real Value Add

Most OTC hearing aid companies offer support during the trial period, then you're on your own. Lexie offers lifetime telehealth support — if you have questions or issues down the road, you can still reach a specialist.

For someone who wants the security of knowing they can get help a year from now, not just during the first 45 days, this is meaningful. Hearing aids sometimes need adjustment. Ears change. Settings that worked last month might not work this month. Having a support line that's still there matters.

The Honest Problems: Reliability and Support

The reviews aren't all positive. There are consistent threads of:

Hardware failures. Users reporting that aids stopped working, or the charger failed after a few months, or one aid started cutting in and out. The products that fail tend to fail early — within the first few months. The good news: Lexie's support generally responds and replaces units. The bad news: the failure rate appears higher than it should be.

Support quality is inconsistent. Some users get quick, helpful replacements. Others report that support blamed them for hardware failures and were difficult to reach. This isn't unique to Lexie — budget OTC support tends to be hit-or-miss — but it's worth noting.

The Fit and Comfort

Lexie B2 is BTE only — no ITC or CIC options. It's a behind-the-ear device with a thin tube and dome. For some people, this is more comfortable than ITC (nothing in the ear canal). For others, the visibility of BTE is a concern.

Expert review from Dr. Cliff's clinic notes that the receiver wire design creates comfort issues — the wire can put pressure on the ear in ways that become uncomfortable over a full day of wear. This isn't universal, but it appears in professional testing.

What $799 Gets You

Price	$799 per pair
Style	Behind-the-Ear (BTE)
Battery	Rechargeable: 18 hours
Sound Technology	Bose
Smartphone App	Yes — Lexie app (iOS & Android)
Telehealth	Lifetime included
Where to Buy	Online + Walmart stores
Trial Period	45 days

The Bottom Line

The Lexie B2 is a reasonable choice if: you want to see and potentially return the product in-store; lifetime telehealth support matters to you; you're comfortable with BTE design; you trust the Bose brand.

Consider alternatives if: you want the best value — the MDHearing VOLT 4 ($397) has app control and better battery for half the price; you want Bluetooth streaming — that's the Jabra Enhance Select 500 ($1,195); reliability concerns you — the Lexie warranty and support track record is mixed.

The Walmart factor is real. For the right person — someone who's been intimidated by the traditional buying process — it might be exactly what they needed to finally take the step.